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Hiring Information

Driver Age

All drivers must be aged between 23 and 75 inclusive. Drivers under the age of 23 may only rent vehicles up to Standard category1 and would be subject to a young driver surcharge. Drivers over the age of 70 are also subject to the same surcharge. 2

Driving Licences & history

All hirers who will be insured to drive South Staffs Hires vehicles must produce a full valid driving licence with their current address (having a current address on your driving licence is a legal requirement); this must be done in person, at the time of collection. No copies of licences will be accepted. 


Drivers aged between 23-75 must have held a full driving licence for at least 12 months. Minor licence endorsements up to 6 points are accepted. Major endorsements i.e. UT, DD, DR & IN are subject to insurance clearance and the hire location would need to be informed before reservation is placed. Drivers aged under 23 must have held a licence for at least 24months and be free of major endorsements. (For full clarification please contact office) Minibus rental is only available to renters over the age of 25 holding category D1 on their licence.

Insurance Excess Deposits & Liabilities

Insurance is subject to an insurance excess. This excess is the amount that would be left as a deposit at the outset of a hire. The excess this is what the hirer would be liable for in the event of damage occurring to the hire vehicle, different vehicles attract different excess levels; these levels are listed in the booking screen. Excess waivers are available.

Documents Required

As well as the full drivers licence the main driver must produce 2 forms of identification i.e. passport, utility-bill, (utility bills must be no less then three months old) at least one confirming home address this should match the address on the drivers licence.

Payment Method

Payment is accepted by major credit or debit cards (card payment by 3rd parties is only accepted by prior arrangement. Cash payment is accepted but only if the excess deposit is paid by debit/credit card. 

Deposit Required

Credit Card deposit is £250 and Visa Debit Card deposit is £450, which is fully refundable upon safe return of the vehicle.

Fuel Policy

All vehicles are supplied with a full tank of fuel at the start of the hire. Customers may:-

1. purchase this tank of fuel at a discounted rate and return the vehicle empty, or

2. return the vehicle full at the end of the rental, or

3. return the vehicle part full and be charged for missing fuel at the end of the rental 


1 Standard category are cars up to a 1400cc and small vans (i.e. VW Caddy size)

2 Under / Overage drivers surcharge is charged at £20.00 per day + VAT.